Create a support ticket

POST https://penny-api-restricted-dev.alfredpay.io/api/v1/third-party-service/penny/supportTickets

Creates a new support ticket for a customer or anonymous user. The ticket includes an issue type, descriptive message and optional metadata.

Behavior and validations:

• issueType is required and must be one of the predefined IssueTypes.
• message is required and should describe the problem clearly.
• customerId and email are optional but helpful for follow-up.

Example usage: POST /third-party-service/penny/supportTickets Body: { "issueType": "IDENTITY_VERIFICATION", "message": "Cannot complete identity verification", "customerId": "cus_123" }

Supported Issue Types:

• IDENTITY_VERIFICATION, UPDATE_IDENTITY_INFORMATION, TRANSACTION, EXISTING_TICKET, OTHER, ADD_PAYMENT_METHOD.

Notes:

• Request must include service headers api-key and api-secret.
• The endpoint returns the created ticket or an error response when validation fails.